Narration has always been at the heart of a great audio tour, and this month Convo made it much easier to bring the right voices in. The new contributor link lets you invite an artist, curator, or subject-matter expert to record narration for a specific stop without needing a Convo account — generate the link from the stop page, share it directly, and their recording is attached to the stop once submitted. You can also now upload a real human recording as a stop's narration: Convo transcribes it automatically, sets it as the script, and all translations and alternative-language voices update from it exactly as they would from any written script.
The visitor app took a large step forward too. Visitors can now scan or photograph a museum object with their phone camera to instantly identify it and jump straight to its audio content — no QR code hunting required. Individual pages for collection items and exhibitions are now available in the visitor app, giving guests a dedicated place to explore details and listen to related content. AI-powered chat and voice now work on those item and exhibition pages as well, not just during an audio tour, so a visitor standing in front of a specific artwork can ask focused questions and get answers drawn from your published content.
On languages: the supported catalog has grown from 11 to 40, including right-to-left languages such as Arabic and Hebrew. Tour names, stop names, and descriptions are also now automatically translated into each visitor language at publish time, so guests always see content in their preferred language without any extra steps from your team.
Two other changes are worth noting. A new Exhibitions page lets you create and manage exhibitions — add items, link tours, and set dates — and analytics now tracks exhibition and collection item views alongside tour and stop events. And self-serve billing is now live: choose from Studio, Institution, or Enterprise plans with a 30-day free trial, or start a cardless pilot and activate when you're ready. You can cancel or resume directly from the Plan & Billing tab without visiting the Stripe portal.
Behind the scenes, visitor analytics events are now correctly recorded after a policy drift that had been silently dropping them, the dashboard shows accurate counts for busy tours, stop-status loading is substantially faster across large tours, and a wide range of publishing, billing, and audio-generation fixes round out a very full month.
