May was about understanding your visitors and making every conversation better. The headline is Insights — a brand-new view that reads every question visitors ask across your tours, then surfaces the themes they keep returning to, the gaps where your content comes up short, and a plain-language takeaway you can act on. It's the fastest way to decide what to write or record next, and you can flag individual exchanges for a closer look. Explore Insights.
The live voice guide took a big step forward, too. It stays responsive throughout a conversation, grounds its answers in your own tour materials, and now sounds noticeably more natural. Visitors can pick a conversation back up where they left off when they return to a stop — and they can even point their camera at an object and ask about what they're looking at. See what visitors experience.
Behind the scenes, authoring got faster. A new slide-in stop editor opens right on the tour page, so you can review a stop's script, see a side-by-side diff of your unsaved changes, and chat with the AI assistant without ever leaving the page. Working with stops.
Finally, the whole portal wears a refreshed Convo Studio look — a cleaner sidebar, dashboard, search, onboarding, and tour generator — and translations and bulk audio generation both got more reliable across the board.